Job Purpose:

Reporting to the Group Head of Supply Chain Management-Technology, the purpose of the job is to deliver value to the business through undertaking strategic sourcing activities for the group IT complex projects. The objective is to engage the right technology partners to deliver solutions for the Bank while ensuring cost optimization.

Key Responsibilities:

Procurement Category Governance

• Identify and coordinate the sourcing of complex Group Technology projects consisting of software, hardware, and maintenance.


• Ensure the relevant stakeholders are involved in IT procurement decision process.


• Respond to specialized user groups requirements consisting of satisfaction with vendor selection and service.


• Recommend advice concerning the identification and establishment suitable parameters.


• Estimation and resolution of execution barriers on time


• Develop and maintain professional business relations with key external and internal stakeholders.


• Reduction of unwanted product and service demand


• Accomplish Group IT procurement business goals and objectives.


• Ensure engagement of main stakeholders early for strategic sourcing process 


• Perform activities steadily maintaining objective and transparent approach every time.


• Participate in enterprise broad standards and parameters settings.


• Develop and maintain Group IT supplier base with input from internal procurement business partners.


• Ensure to develop and maintain communally beneficial strategic relations with Technology vendors across the Group.


• Define the key complicated projects to implement procurement strategies

Technology Category Management:

• Develop and execute the annual Technology category management plan and budget within the approved limits.


• Manage the supplier contract calendar for the Category, review expiries, inclusions, retirements, and cancellations of contracts.


• Conduct regular strategic business reviews with suppliers and stakeholder to ensure continuous improvement of the supply base.


• Build up partnership with cross functional teams to ensure successful seamless collaborations and cooperation within the company.


• Escalation window for all material supply related issues from internal external supply site and stakeholders.


• Supply risk management through difference ways of actual LT, early warning, buffer target set up/review, buffer fulfilment and risk buy etc.


• Relationship management and engagement of key stakeholders for the assigned category: Heads of Department, Subsidiaries, Suppliers, Contractors, Consultants. Implement standards, controls, processes, or regulatory determined procedures for the Category.

Supplier Performance Management:

• Responsible for Group IT supplier performance evaluation and monitoring 


• Provide support to business functions in managing the contract execution and ensuring compliance with contractual SLA and KPI’s


• Manage supplier dispute resolutions.


• Manage the supplier satisfaction survey process.

Contract Negotiations Management: 

• Implements procurement strategies and conducts negotiations for technology requirements across the group.


• Negotiates agreements to support total business requirements rather than focusing on lowest price options.


• Engages and collaborates with Legal department appropriately for contract database management.


• Creates various types of contracts or agreements that can be used to accomplish the bank’s commercial technical goals.

Supplier Relationship Management:

• Liaise with Finance to ensure timely payments of invoices. 


• Effective follow up and liaison with vendors for timely availability of products and services.


• Ensuring timely feedback/ response to Queries


• Closely coordinating between End user and Vendor

Reporting:

• Produce regular reports on performance Group IT category and provide comprehensive management information and in-depth analysis when requested including spend analysis, savings secured and potential savings, TAT, Contracts validity and contracts coverage.

Qualifications

Academic Qualifications:

• Bachelor’s degree in business Related/Supply Chain Management 


• Professional Diploma in Procurement & Supply Chain –(MCIPS)


• Member of Kenya Institute of Supplies Management (KISM) and valid Practicing License


• Master’s degree in MBA /Business or related field will be an added advantage.


• Minimum 5+ years of relevant experience required.


• 5 years’ experience of Procurement Strategy Management (development & implementation).


• 4 years’ experience of Technology Procurement · 5 years’ experience of Commercial Experience (negotiation, market analysis & knowledge) , Supplier and Contract Management

Key Competencies & Skills:

• Have a detailed knowledge of the technical aspects of procurement, including first-hand experience with a variety technology procurement, including experience IT/Technology related roles


• A strong understanding of technology trends and impact on overall cost structure.


• Trained and proficient in commonly used industry software (MS Office/Project; ERP), and an aptitude for learning new software.


• Key managerial skills, including having had control over procurement budgets and programs.

Behavorial Competencies:

• Negotiating skills- ability to negotiate contract terms to achieve best value in the market within the relevant parameters


• Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who affect performance.


• Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance.

Organizations skills:

• Ability to prioritize, plan, coordinate, work under pressure and without supervision. 


• Teamwork and leadership skills: ability to work independently while at the same time be an active team player.

Personal Ethics:

• Must be honest and with high level of integrity


• Self-driven, Able to make decisions, initiative and innovative in executing work.


• Communication Skills- ability to resolve disputes amicably, meet deadlines, and professionally respond to queries and concerns