Role overview & Responsibilities:

We are seeking versatile Administration associate (s) who will perform a range of administrative functions. This role completes a broad variety of tasks that allows departments and C-Level to effectively and efficiently operate including:

• Assist in day to day administrative tasks assigned by Executive Director and to liaise effectively with key stakeholders as needed


• Operates and performs with considerable independence, diversified secretarial duties using initiative and judgment and with knowledge of project matters


• Handle reception duties


• Support in HR administration and follow ups by working closely with internal teams and leads i.e townhall meetings, team events, Performance reviews coordination, leave tracking, onboarding activities ensuring contracts renewal happen on time, feedback analysis from internal and external is acted upon, office administration, closing feedback loop on issues raised from all channels


• Liaising with management and staff regarding administrative matters.


• Overseeing the maintenance, repair, and replacement of office equipment and furniture.


• Scheduling and managing meetings, conferences, workshops, and special events.


• Making travel arrangements, coordinating conference calls, and handling RSVPs for events.


• Maintaining confidentiality with sensitive information and correspondence.


• Employee feedback analysis

Requirements and skills:

• Proven work experience as an Operations/Admin Coordinator or HR or similar role


• B.Sc Degree in Human Resources Management, or Operations or relevant degree


• Must have excellent written and oral communication skills, including professional telephone techniques, virtual meeting tools/management


• Track record and experience managing HR related tasks and office administration


• Workplace experience- 2+ years in administrative and hands on operational support role


• Excellent interpersonal skills to build strong relationships with colleagues


• Able to give and receive feedback and constructive criticism from a variety of channels


• Excellent strategic planning and problem-solving skills


• At ease dealing with people and tasks at different levels


• Ability to multi task and still deliver on time on a fast moving environment