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Job ID: 52887
Job Views: 2726
Location: Nairobi, Nairobi, Kenya
Zip Code:
Job Category: Management, Telecommunications
Employment Type: Full time

Posted: 12.18.2015

Digital Banking Relationship Manager Job vacancy Nairobi 2016

Job Description

Digital Banking Relationship Manager Career Recruitment  Nairobi Jan 2016 



Job vacancy: Relationship Manager Employment Kenya 2016

Job Description: Today Telecommunications Work Kenya

Job Title: Relationship Manager - Digital Banking
Industry: Telecommunications
Location: Nairobi
Salary: 150 – 175K
Our client is a leading mobile and digital services provider operating a payments ecosystem connecting financial sector customers, Mobile Network Operators and businesses to consumers.
They are seeking to hire a dynamic and results driven individual to fill in the position of Relationship Manager.
Key Responsibilities: Relationship Manager vacancy Nairobi
  • The Relationship Manager will be responsible for managing client relationships to ensure maximum contract, license and business renewals
  • Act as a primary contact for support related queries, managing incidents and problems, ensuring a fast timely resolution in line with SLAs (Service Level Agreements).
  • She/he will be responsible for creating and managing action logs and issue resolution plans when necessary.
The successful Relationship Manager requires the following skill set:
  • Customer Relationship Management / Account Management experience
  • Excellent client management skills
  • Incident / Problem Management & Resolution skills
  • Production of Management Information (MI) reports
  • Representation of the business at client meetings and reviews
Minimum Qualifications: Relationship Manager vacancy Nairobi
  • Degree in Business/ Commerce/ Marketing or related field
  • A minimum of 3 years experience of relationship management in the banking sector
  • Previous experience in a senior position successfully acquiring merchants is a must
  • A quick and analytical mind is key
  • She/he must have good negotiation skills and must be comfortable interacting/dealing with decision makers to deliver desired results
  • Good presentation skills are vital
  • She/he must have an entrepreneurial mind and should be a solution provider
How to Apply: Relationship Manager vacancy Nairobi
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Relationship Manager – Digital Banking) to vacancies@corporatestaffing.co.ke before Tuesday 22nd December, 2015

Kindly indicate current/last salary on your CV

N.B: We do not charge any fee for receiving your CV or for interviewing

Only candidates short-listed for interview will be contacted

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